Terms of Use | ERAM CARDS

Effective date: 30 October 2026 · Version 1.0 · Applies to the ERAM CARDS mobile app and related online services.

The short version

Adults only — You must be 18 or older.

Play fair — No cheating, abuse, harassment or gambling.

Virtual only — Coins and Items have no cash value.

One account — Keep your password private; you are responsible for your account.

Leave anytime — Delete your account whenever you wish.

Contact — eram@eram.app

This summary is for convenience. The full terms below are what bind you.

1. Agreement

These Terms of Use (“Terms”) are a binding agreement between you and ERAM (“ERAM”, “we”, “us”) for ERAM CARDS (the “Service”). By creating an account, tapping “I accept”, or using the Service you agree to these Terms and to our Privacy Policy, which is part of this agreement. If you do not agree, do not use the Service.

2. Definitions

Service: the ERAM CARDS app, games, servers, web pages, store, chat, support and related features.
Coins: the virtual in-game currency.
Items: virtual goods such as cards, tables, frames, badges, effects and gifts.
Virtual Goods: Coins and Items together.
Content: anything you submit, including messages, pictures, names and feedback.
Alliance: a player group inside the Service.

3. Eligibility (18+)

You must be at least 18 years old and have legal capacity to enter this agreement. You confirm that the date of birth you provide is true. We may request verification and may close accounts with false age or identity data. If local law sets a higher age for you to enter contracts or to play games with in-app purchases, you must meet it. The Service must not be used where it is prohibited by law.

4. Your account

Give accurate information and keep it up to date, including a working email.
Keep your password and devices secure. You are responsible for activity under your account. Tell us immediately at eram@eram.app about unauthorised use.
One person, one account. Do not sell, trade, lend, transfer or share accounts, or create extra accounts to evade a restriction or ban.
Usernames, display names and avatars must not impersonate others, infringe rights, or be offensive, sexual, hateful or unlawful. We may change or remove them.
We may send you service messages (security, purchases, legal updates) at your account email.

5. Licence to use the Service

Subject to these Terms we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the app on devices you own or control for your own non-commercial entertainment. You may not copy, modify, rent, sell, distribute, decompile, reverse-engineer, extract source code or data in bulk, scrape, bypass technical protections, or build services or tools that interact with the Service without our written permission. Open-source components are governed by their own licences.

6. Rules of conduct

You agree not to:

harass, bully, threaten, insult, stalk, or promote hatred, violence or discrimination;
post sexual, graphic, extremist, illegal or otherwise objectionable content, or spam, advertise or solicit;
share other people’s private information, or impersonate anyone;
defraud or mislead players or staff, or falsely report others;
attempt to hack, overload, probe or disrupt the Service, or exploit bugs rather than reporting them;
use the Service for gambling, betting, wagering, or any exchange of money or value between players;
violate any applicable law or third-party right.

7. Fair play

No cheating: no bots, scripts, modified clients, automation, emulation tricks, or other unfair aids.
No collusion, signalling, win-trading, match fixing, or sharing hidden information with another player to gain an advantage.
No deliberately leaving, stalling or sabotaging matches to harm others; repeated abandonment may be penalised.
Game rules, scoring, rankings, matchmaking, timers and bot behaviour are decided by the server and may be adjusted. Results are final except where we correct a verified error.

8. Chat, friends and alliances

You are solely responsible for your Content and conduct towards others. Messages in rooms, alliances and private chats are visible to their participants and may be reviewed by us when reported or where needed for safety and enforcement. We may filter, mask, hide or delete messages, mute or restrict users, remove members, or dissolve alliances that break these Terms. An alliance founder administers it within our rules and must transfer or disband it before deleting their account. You can block, mute and report other players in the app.

9. Virtual Goods and Coins

Virtual Goods are licensed to you, not sold. You obtain only a limited, personal, revocable, non-transferable right to use them inside the Service.
They have no cash or real-world value, are not property, are not redeemable for money, and cannot be withdrawn, sold, or exchanged outside the Service. Any attempt to do so is prohibited and may result in removal of the Virtual Goods and a ban.
We may modify, rebalance, rename, price, limit or retire Virtual Goods, and may end seasonal or limited offers.
Balances may be corrected where a system error, fraud, duplicate grant, refund or chargeback occurred.
When an account is deleted or terminated, its Virtual Goods are lost without compensation (see section 24).

10. Purchases and refunds

Purchases are made with real money through Google Play or the Apple App Store using your store account. The store, not us, processes payment, and its terms, taxes and policies apply. We never receive your card number.
Prices, currency, taxes and what you receive are shown before you confirm. Virtual Goods are delivered digitally and immediately after the store confirms payment.
By buying, you request immediate delivery. To the extent allowed by law, you acknowledge that you may lose any statutory right of withdrawal once delivery starts. Nothing here removes rights that cannot lawfully be waived.
Refund requests are handled by the store under its policy. If a store refund or chargeback happens we may deduct the corresponding Virtual Goods, even if that makes your balance negative, and may suspend the account until resolved.
If a purchase failed, was duplicated or was not delivered, contact eram@eram.app with the store receipt and we will investigate and correct it.
We may change prices and offers at any time; changes do not affect completed purchases.

11. Gifts

You may send gifts or Coins to other players where the feature is available. Gifts are final once sent and cannot be reclaimed except where we reverse a transaction for error, fraud or a violation. Gift-sending limits may apply. Do not use gifts to pay for anything outside the Service.

12. Rewards, missions, events and promotions

Rewards, missions, daily/monthly logins, achievements, events and promotions are free features offered at our discretion. They have no cash value, may have eligibility rules and expiry, and may be changed, paused or ended at any time. Rewards obtained through errors, exploits or violations may be revoked.

13. Your Content

You keep ownership of your Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt for technical display, and show your Content to other players as needed to operate, secure, moderate and improve the Service. You confirm that you have all rights needed and that your Content does not infringe the law or anyone’s rights. We may remove Content at our discretion. This licence ends when you delete the Content or account, except for copies we must keep as the Privacy Policy explains or that other players have already received in shared chats.

14. Feedback and suggestions

If you send ideas, bug reports or suggestions, you grant us the right to use them freely and without compensation or attribution. We are not obliged to respond to or implement any feedback.

15. Our intellectual property

The Service, including software, game design, rules implementation, artwork, card and table designs, animations, audio, text, names, logos and trademarks, belongs to ERAM or its licensors and is protected by copyright, trademark and other laws. No rights are granted except those expressly stated. You must not use our names or marks without written permission.

16. Moderation and enforcement

To protect players and the Service we may, with or without notice and at our discretion: issue warnings; mute or restrict features (chat, invitations, gifting, feedback, store); cancel results, rankings, rewards or Virtual Goods; suspend or permanently ban accounts and devices; preserve and disclose information to authorities; and take legal action. We act on reports, automated detection and our own review. Serious or repeated violations may be penalised without prior warning.

17. Appeals

If you believe a sanction was wrong, email eram@eram.app from your account email with your username, the date and why. We will review it and reply. Decisions after review are final, subject to any rights you have by law.

18. Notifications

With your permission we send push notifications about matches, invitations, missions and the Service. You can turn them off in your device or app settings. Security and legal messages are sent by email.

19. Availability, updates and Beta

We do not guarantee uninterrupted or error-free operation. The Service may be unavailable for maintenance, updates, security or events beyond our control. We may update, change, suspend or discontinue any game or feature, and may require you to update the app to keep playing. Beta, preview and test features may contain bugs and, in exceptional cases, data may be reset or removed. If we discontinue the whole Service we will give reasonable notice where practicable.

20. Third-party services

The Service relies on third parties such as Google (Play, Firebase) and Apple (App Store). Their terms apply to their services, and we are not responsible for them. Your device, network and carrier charges are your responsibility. Google and Apple are not sponsors of the Service and have no obligation to provide support for it.

21. Disclaimers

To the maximum extent permitted by law, the Service and all Virtual Goods are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security and freedom from errors or harmful components. We do not guarantee that you will win, progress, or obtain any outcome; results depend on chance and skill. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

22. Limitation of liability

To the maximum extent permitted by law, ERAM and its owners, staff and partners are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of data, profits, goodwill, Virtual Goods or business, arising from or related to the Service. Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us through the stores in the 12 months before the claim and (b) USD 50.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, or anything that cannot be limited under the law that applies to you, including mandatory consumer rights.

23. Indemnity

To the extent permitted by law, you will defend and indemnify ERAM against claims, damages, losses and costs (including reasonable legal fees) arising from your Content, your breach of these Terms or law, or your violation of another person’s rights.

24. Suspension and termination

You may stop using the Service and delete your account at any time (in the app, at https://app.eram.app/delete-account, or by email). We may suspend or terminate your access immediately for breach of these Terms, risk to others or the Service, legal or security reasons, inactivity, or discontinuation of the Service. On deletion or termination your licence ends and you lose your Virtual Goods, progress and standing without compensation, except where law requires otherwise. Data we must keep is handled as described in the Privacy Policy. Sections that by nature should survive (including 9, 13–15, 21–23 and 26–28) survive termination.

25. Changes to the Terms

We may update these Terms for legal, security, operational or product reasons. The effective date shows the current version. For material changes we will give notice in the app or by email before they take effect where practicable. If you keep using the Service after the effective date, you accept the changes; if you do not, stop using it and delete your account.

26. Governing law and disputes

These Terms are governed by the laws of the jurisdiction where ERAM is established, excluding conflict-of-law rules, without affecting mandatory consumer-protection rights of the country where you live. Please contact eram@eram.app first so we can try to resolve any dispute informally within 30 days. If that fails, disputes are brought before the competent courts of that jurisdiction, except that consumers may bring claims in the courts of their country of residence where the law gives them that right. To the extent permitted by law, claims must be brought individually and not as a class or representative action.

27. Copyright and content complaints

If you believe Content on the Service infringes your rights, email eram@eram.app with: your contact details; a description and location of the material; why you believe it infringes; and a statement that your information is accurate and that you are the owner or authorised to act. We will review and may remove the material and notify the poster. Repeat infringers may be banned.

28. General

Entire agreement: these Terms and the Privacy Policy are the whole agreement between you and us about the Service.
Severability: if a provision is unenforceable, the rest remains in effect.
No waiver: not enforcing a right is not a waiver of it.
Assignment: you may not assign these Terms; we may assign them in a merger, acquisition or sale of assets.
Force majeure: we are not liable for failures caused by events beyond our reasonable control.
Export and sanctions: you may not use the Service if you are barred by applicable sanctions or export laws.
Language: the English version governs; translations are for convenience.
Notices: we may notify you in the app or at your account email; you notify us at eram@eram.app.

29. Contact

Support, questions, appeals, privacy requests and legal notices: eram@eram.app.