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Frequently asked questions

Quick answers about playing, your account, Coins, safety and support in ERAM CARDS: who can play and how to delete your account.

General

What is ERAM CARDS?

A multiplayer card and board game app with Arabic and English interfaces, starting on Android with iOS later. See the list of games on the games page.

Is it free?

Yes Free.

Which platforms are supported?

Android first, with iOS later.

Which languages are available?

The interface is available in Arabic and English.

Playing

Where are the game rules?

Every game page has a “Read the full rules” button covering the objective, dealing, play, scoring and special cases. Start from the games page.

Can I play with friends?

Yes. There is a friends list, invitations and private rooms with a code, and you can also play with random players in public rooms.

What happens if a player disconnects?

A bot can take over for the disconnected player so the match keeps going.

Is there voice chat?

Voice chat is not available yet. Text chat with safety filters is available in the game.

Account and Coins

What are Coins?

Coins are a virtual in-game currency used in the store for cosmetics and gifts. They have no cash value, cannot be exchanged for money, and can be bought through Google Play.

How do I delete my account?

Inside the app, on the web without the app at https://eram.app/delete-account, or by email. Details are on the account deletion page.

Do you sell my data?

No. We do not sell your personal data and use no advertising tracking. Read the Privacy Policy.

Safety and reports

How do I report a player?

You can block, mute and report players inside the app, or write to eram@eram.app with the player's name and what happened.

Is play fair?

The server decides the rules, scoring and results and guards against cheating; bots, scripts and collusion are prohibited.

Support

How do I contact support?

Email eram@eram.app or use the contact form.